Terms & Conditions

1. Acceptance of Terms

By accessing the Trash My Junk website or requesting a service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as the Privacy Policy.

2. Services Provided

Trash My Junk provides junk removal, hauling, and related clean-out services for residential and commercial clients. Service availability may vary depending on schedule, item type, and disposal regulations.

We reserve the right to refuse any removal request that poses safety risks or violates local waste disposal laws.

3. Estimates and Pricing

All quotes are based on the type, size, and quantity of items for removal. Estimates are not final until the crew inspects the materials on-site. Additional charges may apply for items that require special handling or exceed the estimated volume.

We maintain a policy of transparent pricing—there are no hidden fees. Payment is required upon completion of the service unless otherwise agreed in writing.

4. Scheduling and Cancellations

Appointments can be scheduled online, by phone, or via email. We strive to arrive within the scheduled window; however, delays may occur due to traffic, weather, or unforeseen circumstances.

Customers may cancel or reschedule at least 24 hours before the scheduled service time without penalty. Last-minute cancellations may incur a service fee.

5. Items We Cannot Remove

Certain hazardous or restricted materials cannot be collected, including:

For clarification on acceptable materials, please contact the Trash My Junk support team prior to scheduling.

6. Property Access and Safety

Customers are responsible for ensuring safe and clear access to the removal area. Please secure pets, unlock gates, and remove obstacles before the crew arrives. The company is not liable for delays or inability to complete a service due to restricted access.

Our team will always take care to avoid damage; however, we are not responsible for pre-existing structural issues, fragile surfaces, or damage caused by unsafe property conditions.

7. Disposal and Recycling Practices

We are committed to responsible and environmentally safe disposal. Items are sorted for recycling, donation, or proper waste facility disposal whenever possible.

By using the service, you authorize Trash My Junk to determine the best disposal method for removed materials.

8. Payments and Refunds

Payment is due upon completion of the job, unless otherwise specified. We accept major credit cards, cash, or electronic payment options.

Refunds are issued only if a service is cancelled before the crew begins work or if Trash My Junk is unable to complete the service for reasons under its control.

9. Liability and Limitations

We are not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use the services. Liability is limited to the total amount paid for the specific job in question.

Customers agree to indemnify and hold harmless Trash My Junk, its employees, and contractors from any claims arising from misuse of the service or violation of these terms.

10. Intellectual Property

All website content, including text, logos, images, and graphics, is the property of Trash My Junk and is protected by copyright laws. You may not copy, reproduce, or distribute any materials from the website without prior written consent.

11. Changes to Terms

These Terms and Conditions may be updated or modified periodically. Any changes will take effect immediately upon posting on the website. Continued use of the site or services constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by applicable laws. Any disputes arising from the use of the website or services will be resolved in accordance with those laws.

13. Contact Information

If you have questions or concerns regarding these Terms and Conditions, please contact the support team at:

Thank you for choosing Trash My Junk. We value your trust and look forward to serving you with integrity and care.