1. Information We Collect

We collect both personal and non-personal information to help us deliver, improve, and personalize our services. The types of data we may collect include:

Personal Information:

Full name, phone number, and email address

Payment information (securely encrypted)

Communication records with our team

Non-Personal Information:

Browser type, device information, and IP address

Pages visited and time spent on site

Referral sources (search engines, links)

2. How We Use Your Information

Trash My Junk uses collected information for the following purposes:

To provide junk removal and hauling services

To process service requests, bookings, and payments

To communicate updates, confirmations, or service reminders

To improve our website, marketing, and customer experience

To comply with legal obligations or resolve disputes

To send promotional offers or surveys (with your consent)

We always strive to use your information transparently and responsibly.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Understand how visitors use the site

Save user preferences for future visits

Analyze traffic trends and improve functionality

You can control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

4. Data Retention and Security

We store your data only as long as necessary to provide services or meet legal requirements. We take reasonable precautions to protect personal information through encryption, firewalls, and secure storage systems.

However, please note that no method of data transmission or storage is completely secure. Trash My Junk cannot guarantee absolute security, but we take every practical step to minimize risks.

5. Sharing of Information

We do not sell or rent your personal data. We may share limited information only in the following cases:

With third-party service providers for operations

When required by law, court order, or government authority

In case of business restructuring or transfer

All partners and vendors are required to handle your information safely and use it only for service-related purposes.

6. Your Rights

You have control over your personal data and can:

Request a copy of the data we hold about you

Request correction of inaccurate or outdated information

Ask for deletion of your data (unless legally required)

Withdraw consent for marketing communications

To exercise these rights, please contact us at contact@trashmyjunk.com.

7. Marketing Communications

If you subscribe to our updates or request a quote, you may occasionally receive emails about offers or new services. You can opt out at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

8. Third-Party Links

Our website may include links to other websites or resources. Trash My Junk is not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party websites they visit.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from minors. If you believe a child has provided us with their personal data, please contact us immediately to remove it.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date at the top. We encourage you to review this policy regularly to stay informed.

11. Contact Us

If you have questions or concerns about this Privacy Policy, data usage, or your personal information, please contact us via:

Email: contact@trashmyjunk.com

Phone: 888-761-6234

We appreciate your trust and are committed to protecting your privacy at every step.